Privacy Policy

Effective Date: December 19, 2024 | Last Updated: December 19, 2024

1. Introduction

Welcome to CodeSwtch Capital Ventures ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at codeswtch.ventures and use our Capital 360 Assessment platform.

Business Location:
CodeSwtch Capital Ventures
Colorado, United States

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including:

  • Personal Information: Name, email address, phone number, company name
  • Venture Information: Industry, stage, location, mission statement
  • Assessment Responses: Your answers to our Social Capital Assessment and other capital assessments
  • Payment Information: Billing details (processed securely through Square; we do not store credit card information directly)
  • Communications: Messages you send to us, feedback, and support requests

2.2 Information Collected Automatically

When you use our website and services, we automatically collect certain information:

  • Usage Data: Pages visited, time spent on pages, links clicked, assessment progress
  • Device Information: IP address, browser type, operating system, device identifiers
  • Analytics Data: Collected through our platform provider and potentially through third-party analytics services
  • Cookies and Tracking Technologies: We use cookies to enhance your experience, remember your preferences, and analyze site traffic

3. How We Use Your Information

3.1 To Provide Our Services

  • Deliver assessment results and personalized recommendations
  • Create and manage your user account
  • Process payments for paid services
  • Provide customer support

3.2 To Improve Our Services

  • Analyze assessment data (in aggregate, anonymized form) to improve our assessment tools
  • Understand user behavior to enhance platform functionality
  • Develop new features and services

3.3 To Communicate With You

  • Send you assessment results and follow-up recommendations
  • Provide marketing communications about our services (you can opt out at any time)
  • Send administrative information, updates, and service announcements
  • Respond to your inquiries and requests

3.4 To Share Aggregated Assessment Insights

  • We may share aggregated, de-identified assessment results with potential investors, partners, or other stakeholders to demonstrate the effectiveness of our assessment tools
  • We will never share your personal information (name, email, contact details, etc.) with stakeholders without your explicit consent
  • Assessment insights may be used in anonymized case studies or research to improve our services and contribute to the field

4. How We Share Your Information

4.1 Third-Party Service Providers

We work with trusted third-party service providers who assist us in operating our platform:

  • Systeme.io: Waitlist management, email marketing, and payment page hosting
  • Third-Party Payment Processors: We use various secure payment processors (such as Square, PayPal, Stripe, Venmo, Cash App) to process transactions. These processors handle and store payment information securely; we do not have access to your full credit card or bank account details
  • Email Service Providers: For sending transactional and marketing emails

These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, government agencies).

4.3 Business Transfers

If CodeSwtch is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership.

4.4 With Your Consent

We may share your information with third parties when you give us explicit permission to do so.

5. Cookies and Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files stored on your device that help us improve your experience on our website.

5.2 Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly (e.g., user authentication, session management)
  • Analytics Cookies: Help us understand how visitors use our site (e.g., which pages are most popular)
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used by Systeme.io and other platforms to deliver relevant advertisements

5.3 Managing Cookies

You can control and/or delete cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data transmission using encryption (HTTPS/SSL)
  • Secure database storage
  • Limited access to personal information by authorized personnel only
  • Regular security assessments and updates

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Account Information: Retained while your account is active and for a reasonable period afterward
  • Assessment Data: Retained to provide ongoing access to your results and recommendations
  • Marketing Communications: Retained until you opt out or request deletion

You may request deletion of your data at any time (see "Your Rights" below).

8. Your Rights and Choices

8.1 Access and Correction

You have the right to access, update, or correct your personal information at any time through your account settings or by contacting us at contact@codeswtch.ventures.

8.2 Data Deletion

You may request deletion of your personal information by contacting us at contact@codeswtch.ventures. Please note that we may retain certain information as required by law or for legitimate business purposes.

8.3 Opt-Out of Marketing Communications

You can opt out of receiving marketing emails by:

  • Clicking the "unsubscribe" link in any marketing email
  • Contacting us at contact@codeswtch.ventures
  • Updating your email preferences in your account settings

8.4 Cookie Preferences

You can manage your cookie preferences through your browser settings.

9. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

9.1 Right to Know

You have the right to request information about:

  • The categories and specific pieces of personal information we collect
  • The categories of sources from which we collect personal information
  • Our business or commercial purpose for collecting personal information
  • The categories of third parties with whom we share personal information

9.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

9.3 Right to Opt-Out of Sale

We do not sell your personal information to third parties.

9.4 Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

To exercise your rights, contact us at contact@codeswtch.ventures.

10. European Union Residents (GDPR)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

10.1 Legal Basis for Processing

We process your personal information based on:

  • Consent: You have given clear consent for us to process your information for specific purposes
  • Contract: Processing is necessary to fulfill our contract with you (e.g., providing assessment services)
  • Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., improving our services)

10.2 Your GDPR Rights

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restrict Processing: Request that we limit how we use your data
  • Right to Data Portability: Request transfer of your data to another service
  • Right to Object: Object to our processing of your data
  • Right to Withdraw Consent: Withdraw consent at any time (without affecting prior processing)

To exercise your rights, contact us at contact@codeswtch.ventures.

You also have the right to lodge a complaint with your local data protection authority.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from those in your country.

We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

13. Third-Party Links

Our website may contain links to third-party websites (e.g., Systeme.io, Square). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on our website with a new "Last Updated" date
  • Sending you an email notification (if you have provided your email address)

Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: contact@codeswtch.ventures
Website: https://codeswtch.ventures
Address: CodeSwtch Capital Ventures, Colorado, United States

16. Consent

By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Last Updated: December 19, 2024
Business Information:
CodeSwtch Capital Ventures
Colorado, United States
Email: contact@codeswtch.ventures